FAQs

TrueClean Solutions

We know hiring a cleaning service can come with questions, so we put together this quick FAQ to help you get to know us better. If you don’t see your question here, feel free to reach out — we’re always happy to chat.

What kind of cleaning do you offer?


- We specialize in short-term rental turnovers (like Airbnbs), move-in/move-out cleanings, post-construction cleanup, and light commercial spaces. Every job is approached with care, attention to detail, and a focus on results.

Are you insured?


- Yes, we are! TrueClean Solutions is fully insured to give you peace of mind while we’re working in your space.

Do you bring your own supplies and equipment?


- Absolutely. We come fully equipped with all the tools and cleaning products we need. We use quality, effective products that are safe for homes and rentals. If you have a preference for certain products, just let us know in advance.

How do I get a quote or book a cleaning?


- You can message us through our website, email, or social media. Just share a few details about your space, the type of cleaning you need, and when you’d like it done — we’ll get back to you with a quote and availability.

How much do your services cost?


- Pricing depends on the size and condition of the space, the type of cleaning, and how soon you need it. We’ll always provide a clear, custom quote up front — no surprises.

Do I have to be there during the cleaning?


- Not at all. Many of our clients provide access with a door code, lockbox, or key. But if you’d like to meet us or be there during the cleaning, that’s totally fine too — whatever makes you most comfortable.

What areas do you serve?


- We’re currently serving Hudson Valley, NY and surrounding towns. If you’re nearby but not sure if we cover your location, just send us a message and we’ll let you know.

Can you handle last-minute or urgent cleanings?


- Yes — when our schedule allows, we’re happy to help with quick turnarounds or last-minute bookings. We understand that things don’t always go as planned, so don’t hesitate to reach out.