FAQS

Your Questions.
Answered.

We know choosing a cleaning partner comes with questions.
Here are some of the most common ones we get.

Frequently Asked Questions

  • We specialize in short-term rental turnovers (like Airbnbs), move-in/move-out cleanings, post-construction cleanup, and light commercial spaces. Every job is approached with care, attention to detail, and a focus on results.

  • Yes, we are! TrueClean Solutions is fully insured to give you peace of mind while we’re working in your space.

  • Absolutely. We come fully equipped with all the tools and cleaning products we need. We use quality, effective products that are safe for homes and rentals. If you have a preference for certain products, just let us know in advance.

  • You can message us through our website, email, or social media. Just share a few details about your space, the type of cleaning you need, and when you’d like it done — we’ll get back to you with a quote and availability.

  • Pricing depends on the size and condition of the space, the type of cleaning, and how soon you need it. We’ll always provide a clear, custom quote up front — no surprises.

  • Not at all. Many of our clients provide access with a door code, lockbox, or key. But if you’d like to meet us or be there during the cleaning, that’s totally fine too — whatever makes you most comfortable.

  • We’re currently serving Hudson Valley, NY and surrounding towns. If you’re nearby but not sure if we cover your location, just send us a message and we’ll let you know.

  • Yes — when our schedule allows, we’re happy to help with quick turnarounds or last-minute bookings. We understand that things don’t always go as planned, so don’t hesitate to reach out.

Still Have Questions?

We’re here to help! Reach out and we’ll get back to you as soon as possible.

📞 (845) 201-9755