FAQS
Your Questions.
Answered.
We know choosing a cleaning partner comes with questions.
Here are some of the most common ones we get.
Frequently Asked Questions
-
We specialize in short-term rental turnovers (like Airbnbs), move-in/move-out cleanings, post-construction cleanup, and light commercial spaces. Every job is approached with care, attention to detail, and a focus on results.
-
Yes, we are! TrueClean Solutions is fully insured to give you peace of mind while we’re working in your space.
-
Absolutely. We come fully equipped with all the tools and cleaning products we need. We use quality, effective products that are safe for homes and rentals. If you have a preference for certain products, just let us know in advance.
-
You can message us through our website, email, or social media. Just share a few details about your space, the type of cleaning you need, and when you’d like it done — we’ll get back to you with a quote and availability.
-
Pricing depends on the size and condition of the space, the type of cleaning, and how soon you need it. We’ll always provide a clear, custom quote up front — no surprises.
-
Not at all. Many of our clients provide access with a door code, lockbox, or key. But if you’d like to meet us or be there during the cleaning, that’s totally fine too — whatever makes you most comfortable.
-
We’re currently serving Hudson Valley, NY and surrounding towns. If you’re nearby but not sure if we cover your location, just send us a message and we’ll let you know.
-
Yes — when our schedule allows, we’re happy to help with quick turnarounds or last-minute bookings. We understand that things don’t always go as planned, so don’t hesitate to reach out.
